Wonderful FAQ

Generate a payment QR code

Creating a QR payment link with the "One by Wonderful" app really couldn't be more straightforward. But you might want to think about what kind of payment link you want (one-off, multiple use, order information). Our quick guide will help.

What is Wonderful.org?

Wonderful.org is a free online fundraising platform for anyone wishing to raise money for a registered UK charity. Fundraisers and charities choose Wonderful.org to ensure that every penny raised as part of a fundraising event or challenge reaches the charity.

Donation issue? Who to contact.

If things are going quite as you anticipated when making a donation, we're here to help. But first, let's check at exactly which point you ran into a problem. This will really help us to provide the fastest resolution.

Do I need online / mobile banking?

The simplest way to make a payment using Wonderful (an Authorised Payment Institution with the Financial Conduct Authority) is via your mobile banking app. Without entering any payee details, we initiate an instant bank payment on your behalf.

Direct donations on Wonderful.org

If you complete a direct donation to a charity via their dedicated charity page on wonderful.org, this donation will not contribute to the counter on their page that says, ‘total raised on wonderful.org’.

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