Wonderful FAQ

Can donations be refunded?

Wonderful does not offer refunds for donations. This is because the money is passed directly from a donor’s account to a charity’s account, meaning Wonderful Payments does not have access to the funds.

Transaction receipts

Yes, and the secure payment is usually visible instantly on your mobile/online banking app. The payment for your donation will be visible instantly within your mobile/online banking app.

Is Open Banking free for donors?

Open Banking can be thought of as the underlying digital standard or scheme that powers a whole variety of exciting financial services in the UK and beyond.

Your charity profile

Charities listed at Wonderful.org manage their profiles via their Wonderful account at wonderful.co.uk. This includes adding or updating their charity's logo, cover image and description.

Creating QR codes

Wonderful charities already have access to a QR code for their direct donation page, which they can print on fundraising materials. But with a little technical know-how, a third party service can be used to create a QR code for a specific, pre-populated donation amount.

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